Here are answers to common questions about building automation software and licensing:
What should I look for when choosing BAS software and licenses?
When sourcing building automation software, match your project scope to the right platform, licensing tier, and feature set:
- Platform and protocol compatibility: Verify the software works with your existing hardware stack and communication protocols. Niagara-based systems, Honeywell platforms, and vendor-specific ecosystems each have distinct integration requirements.
- Point-count and device licensing: BAS software uses tiered licensing based on device count or total points. Size your license for current needs plus planned expansion to avoid costly mid-project upgrades.
- Engineering tools and analytics: Decide whether you need full development environments for custom programming or streamlined configuration tools for routine commissioning. Advanced tiers include fault detection, energy dashboards, and compliance reporting.
What's the difference between a core license and a device license in Niagara?
A core license sets the base capacity of a Niagara controller, measured in device count or points. A 25-device core supports up to that threshold or a specified point total. The point total is typically 50 points per device, so a 25-device core would yield 1,250 points as a threshold. This licensing model uses a "whatever comes first" approach — if you consume more than either the device count or point total, additional license capacity will need to be purchased.
Device licenses expand capacity beyond the core, allowing you to scale as your project grows. Know your device count up front to avoid mid-deployment upgrades — our team can help you size the right license tier before you order.
What software platforms does Building Controls & Solutions support?
We carry licenses and tools for Niagara-based systems, Honeywell platforms including Spyder and WEBs, and analytics software like SkyFoundry SkySpark. Our technical solutions team has expertise across these platforms and can provide setup assistance, driver configuration, and integration support. Please note that certain licensing is restricted to authorized contractors. Contact our team for support and questions about licensing requirements or authorization.
How quickly can I receive a software license after ordering?
Digital licenses are typically delivered quickly for standard platforms. Complex or custom licensing may require additional lead time. Need immediate access? Contact your local branch for expedited delivery on in-stock licenses.
Ready to Move Forward?
When you're launching a new integration, upgrading an existing system, or need to solve a critical licensing issue quickly, our team provides the proactive support you need. We're not just a distributor — we're an extension of your team, delivering second-to-none technical expertise through direct access to experienced platform specialists, custom driver development, and hands-on commissioning assistance.
Contact our team to speak with a product specialist, visit our locations for in-person collaboration, or connect with our technical support team for help with software setup and integration.