PRIVACY POLICY

Updated March 2025

At Building Controls & Solutions dba BC Solutions LLC (collectively, “BCS”, except where indicated, “we” or “us”), we are firmly committed to protecting the privacy of our customers and our customers' businesses. We understand that you may have concerns about privacy while shopping on the Internet and would like to ensure that you know the security, protection, and privacy of information we guarantee. This Privacy Policy forms part of BCS’s Terms of Use. This Privacy Policy explains what information may be collected when you access this website (www.building-controls.com) or use any of our services (collectively with the website, our “Services”), how we and others use this information, under what circumstances we may disclose the information to third parties, and the instances in which we may allow third parties to collect information directly. Depending on your activities when using or accessing our Services, you may occasionally be required to agree to additional terms and conditions. This Privacy Policy applies whether you use our Services via a computer, mobile device, or other platform (collectively, your “Equipment”).

Personal Information

We collect, use, store, or transfer various kinds of information from you, about you, or about your Equipment when you make a purchase, use our Services, or otherwise engage with our website, including:

• Contact information such as your name, mailing or delivery address, email address, telephone number, or similar contact information.
• Unique identifiers include online identifiers, IP addresses, mobile device identifiers, usernames, Social Security numbers, driver’s license numbers, passport numbers, and similar identifiers.
• Financial information includes your billing address, credit card information, and other payment-related information.
• Commercial information, including details of our products and services (including apps) that you have purchased, obtained, or considered.
• Internet or other similar network activity includes your browsing history, search history, and information about your interactions with our websites, applications, or advertisements.
• Technical information such as your internet protocol (IP) address, your login data, browser type and version, time zone setting, location, browser plug-in types and versions, operating system and platform, cookies, ad identifiers, and other technology on the devices you use to access the Services.
• Profile information includes your username and password, purchases or orders made by you, interests and preferences, feedback, product reviews, survey responses, and other similar information.
• Usage information includes information about how you use our Services or products.
• Audio, electronic, visual, or similar information (such as recording of customer service calls)
• Profile inferences drawn from any of the above (such as your preferences)

Some of the information we collect about you may be personal information that can be used to identify you, including your name, email address, mailing address, or delivery address. Specific unique identifiers like IP addresses and other usage or technical information may be considered personal in some jurisdictions. However, in no instance does personal information include data where your identity has been removed so that we can no longer identify you (anonymous data), which we may use for any purpose.

How We Collect Your Information

We collect information from you in different ways and from various places, including:

• You provide it to us directly. You may give us information about you by filling in forms or communicating with us by text, e-mail, or otherwise. This includes information provided when you create an account, purchase and/or use our products or services, complete a survey, provide feedback, report a problem, or otherwise contact us about our Services, or provide information to be published or displayed on public areas of our Services or transmitted to others. By placing an order on this site, you agree to receive email that facilitates an agreed-upon transaction or updates a customer in an existing business relationship.
• Automatically collected from websites and emails. As you interact with our Services, we may automatically collect technical data about your Equipment, browsing actions, and patterns as specified above. We collect this information using cookies, server logs, web beacons, and similar technologies (see Cookies and Automatic Data Collection Technologies).
• From other places. We may receive information about you from other companies and individuals, including, for example, business partners, subcontractors, advertising networks, social network platforms, analytics providers, and service providers. We may also receive information about you from other users if, for example, another user purchases one of our courses on your behalf or provides us with your email address to receive a discount.

Customer Accounts

You may create an account through BCS anytime by providing your email address and creating a unique password, allowing some of your information to be safely stored for future orders. Creating an account will enable you to save time at checkout, set your ordering preferences, easily refer back to past orders, adjust your personal information, and change your email subscription settings. You are not required to create an account to visit or order from BCS. If you wish to unsubscribe from future communications, click on the 'Unsubscribe' link in any e-newsletter.

Cookies and Automatic Data Collection

We may use automatic data collection technologies when you visit our Website, view our advertisements, or use our Services. For example, we may use cookies to distinguish you from other users and give you a more personalized experience. It also helps to improve our Services by enabling us to:

• Estimate our audience size and usage patterns.
• Store your preferences so we may customize our Services according to your interests.
• Speed up your searches.
• Recognize you when you return to our Services.

We may use these technologies to collect information about your online activities over time and across third-party websites or online services. For more information, see Third-Party Cookies and Advertising.

The technologies we use for this automatic data collection may include, among others:

• Cookies (or browser cookies) are files placed on your device's hard drive. For information about managing browser settings to refuse cookies, see Your Rights and Choices.
• Flash Cookies. Certain features of our Services may use Flash cookies (locally stored objects) to collect and store information about your preferences and navigation to, from, and on the Services. For information about managing Flash cookies, see Your Rights and Choices.
• Web Beacons. Our website or emails may contain embedded objects known as web beacons that permit us, for example, to count website page visitors or email readers or compile similar statistics such as content popularity or verify system and server integrity.

We do not respond to or honor “do not track” (a/k/a DNT) signals or similar mechanisms transmitted by web browsers.

How Your Information is Used

We will never share, trade, or otherwise sell your personal information, such as Phone numbers and SMS consent, to third parties under any circumstances, but it may be used in the following beneficial ways:

• Schedule deliveries and confirm and track orders of merchandise that you purchase online.
• Create an online account for yourself and maintain and service that account.
• Bill your credit card and/or process payments for your purchases, including verifying customer information.
• Respond to your customer service inquiries.
• Email newsletters and specials that you have requested.
• How we manage our relationship with you, including notifications about changes to Services, terms, policies, or products, asking for feedback, and sending you notices regarding your account.
• Use data analytics to improve our Services and products and measure engagement with our website and Services.
• Carry out our obligations and enforce our rights.
• Provide advertising or marketing services, including customization of ads.
• Detect security incidents, protect against, and respond to malicious, deceptive, fraudulent, or illegal activity.
• Debugging to identify and repair errors that impair existing intended functionality and other activities to maintain the quality or safety of a service that is owned or controlled by us and to improve, upgrade, or enhance the Services.
• Internal research for technological development and demonstration.
• Customize your experience with our website and services.

Our website may also use a website recording service that records mouse clicks, mouse movements, page scrolling, and any text keyed into website forms. The data collected by this service is used to improve our website's usability. The information collected is stored and used for statistical reporting and is not shared with anybody else.

Disclosure of Your Information

We may share information that does not identify you without restriction. We may disclose personal information as follows:

• To our contractors, service providers, and other third parties we use to support our business, who are obligated to keep personal information confidential and use it only for the purpose for which we disclose it to them.
• With your consent.
• For any other purposes, we disclose when you provide the information.
• To fulfill the purpose for which you provide it.
• To an actual or prospective buyer or other successor in the event of merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, where one of the transferred assets is the personal information we hold.

We may also disclose personal information to others:

• To comply with any court order, law, or legal process, including responding to any government or regulatory request.
• To enforce or apply our Terms or other agreements, including for bill and collections purposes.
• To protect the rights, property, or safety of our business, employees, customers, or others. This includes exchanging information with other companies and organizations for cybersecurity, fraud protection, and credit risk reduction.
• To investigate suspected violations of any law, rule, or regulation, or the terms or policies for our Services.

Children’s Privacy

We do not direct our Services to minors or knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information through the Services. We will delete it if we learn we have collected or received personal information from a child under 13 without appropriate consent. If you believe we might have any information from or about a child under 13, please get in touch with us at info@building-controls.com.

How do you protect my personal and account information?

All transactions on BCS are subject to our website security system, which uses 128-bit encryption via digital IDs. These IDs allow us to handle customers' credit card and personal information without the threat of identity theft or hacking. When you do business with us, you can be certain you are dealing with a VeriSign, Inc. certified company. BCS is also tested and certified daily to pass the Norton Security Scan.

Third-Party Cookies & Advertising

Our Services may integrate technology from third-party advertising networks (“Ad Networks”) that recognizes your Equipment and collects information about your browsing, searching, and other activities or those of anyone else using your Equipment. This information is used to send you advertisements for products and services that are more likely to interest you. For more information on how this type of advertising works, go to www.aboutads.info.

Third-party vendors, including Google, use cookies to serve the Google Trusted Seller badge on BCS and to serve ads based on your prior visits to BCS. BCS uses remarketing to reach users who have visited BCS in the past, with the objective of matching the right people to the right message. The BCS Video Library page utilizes YouTube's API Services; use of the page signals the agreement of YouTube's Terms of Service and Google's Privacy Policy.

If you do not wish to participate in interest-based advertising via Ad Networks, Google, or other third parties, you have several options:

• You may opt-out by visiting and following the instructions set forth at either: the Digital Advertising Alliance’s website (aboutads.info) or the Network Advertising Initiative’s website (www.networkadvertising.org/choices).
• You may opt out of Google's use of cookies by visiting the Google advertising opt-out page.

A couple of important notes about these opt-out tools: (i) they include all the advertising networks that we may work with, but also many that we do not work with; and (ii) it may rely on cookies to ensure that a given advertising network does not collect information about you (“Opt-out Cookies”) – an explanation of how Opt-out Cookies work can be found on www.aboutads.info. Therefore, if you use different Equipment, change your web browser, or delete these Opt-out Cookies, you must perform the opt-out task again.

Building Controls & Solutions will never discriminate against you for exercising these rights (such as by charging you a different price or denying you a service for requesting to get, delete, or opt out of the sale of your information). Specific browsers may offer you the option of providing notice to websites that you do not wish for your online activities to be tracked for advertising purposes (“DNT Notice”). Some browsers are, by default, set to provide a DNT Notice, whether or not that reflects your preference. Unfortunately, given how preference-based advertising works, DNT Notices may not effectively communicate your preferences. For this and various other reasons, we do not take any action based on browser-based DNT Notices. Instead, if you do not wish to participate in interest-based advertising activities, you should follow the opt-out processes identified above. 

Social Networks and Third-Party Links

Our Services may integrate social network plugins, include links to third-party websites or services, or allow you to post content. Please keep the following in mind:

• Social Networks. Our websites may provide the option to use “plugins” that social media companies operate. If you choose to use one of these plugins, then it may collect information about you and send it back to the social media company that owns it. This may happen even if you do not click on the plugin, if you are logged into the social media website that owns the plugin when you access our Services. Information collected by a plugin is subject to the privacy policy and terms of the social media company that owns it. If you do not want the applicable social media company to collect information about you when you use our Services, sign out of the social media network before visiting. By interacting with a plugin when you use our Services (for example, clicking the Facebook™ “Like” button), you knowingly transfer information to that social media company. Further, if you are logged into a social media website when you visit our websites, you are directing us to share your data with the social media company that owns the plugin.
• Third-party links. Our Services may comprise links to third-party websites that we do not control or maintain, such as in connection with purchasing products we may recommend or reference via our Services and/or advertisements you may see while using our Services. We are not responsible for the privacy practices employed by any third-party website. We encourage you to read the privacy statements of all third-party websites before submitting any personally identifiable information through these websites.
• We may offer chat rooms, blogs, message boards, or similar public forums where you and other service users can share information and communicate, e.g., places where you can post your resume and/or profile. The protections described in this Privacy Policy do not apply when you post information (including personal information) to these forums. We may use personal information to identify you with a post on any such forum. Any information you share with or on these forums is public information and may be seen or collected by anyone, including third parties that do not adhere to our Privacy Policy. We are not responsible for events arising from publicly distributing any information you choose to post or share through our Services.

SMS Terms & Conditions

• SMS Consent Communication:
  The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
• Types of SMS Communications:
  If you have consented to receive text messages from Building Controls & Solutions, you may receive messages related to the following:
    •  Order pickup reminders
    •  Follow-up messages
    •  Billing inquiries
    •  Quote or order status
  Example: "Hello, this is a friendly reminder that your order is ready for pickup. You can reply STOP to opt out of SMS messaging from Building Controls & Solutions at any time."
•  Message Frequency:
  Message frequency may vary depending on the type of communication. For example, you may receive up to 5 SMS messages per month related to your quotes or orders.
  Example:
  "Message frequency may vary. You may receive up to 5 SMS messages per month regarding your appointments or account status."
• Potential Fees for SMS Messaging:
  Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
• Opt-In Method:
  You may opt in to receive SMS messages from Building Controls & Solutions in the following ways:
    •  Verbally, during a conversation
    •  By submitting an online form
    •  By filling out a paper form
• Opt-Out Method:
  You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
• Help:
  If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at https://www.building-controls.com/contact-us
  Additional Options:
    •  If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
• Standard Messaging Disclosures:
    •  Message and data rates may apply.
    •  You can opt out at any time by texting "STOP."
    •  For assistance, text "HELP" or visit our https://www.building-controls.com/privacy-policy page.
  Message frequency may vary.

 Data Protection and Security

BCS implements industry-standard security measures to protect customer data, including phone numbers, from unauthorized access or misuse.

For any questions regarding your privacy and phone number use, please get in touch with us at info@building-controls.com.

Your Rights and Choices

Your rights may vary depending on where you are located. We have created mechanisms to provide you with the following control over your information:

• Suppose you do not want us to use your email address or other contact information to promote or recommend our own products and services, or third parties’ products or services. In that case, you can opt out by checking the relevant box on the form where we collect your contact information or, if presented with the option to opt in, do not. If you have an account with our Services, you can log in and check or uncheck relevant boxes. If you do not have an account, you can adjust your preferences by contacting us as set forth below in the Contact Us section. You may also opt out of further marketing communications by replying to any promotional email we have sent you or following the opt-out links in that message. This opt-out generally will not apply to information provided to us due to a product purchase, warranty registration, product service experience, or other transactions.
• Accessing, updating, and deleting your information. If you have an account with us, you may be able to access your information and update or delete your data. If not, you can contact us as outlined in the Contact Us section below to request access to, correct, or delete personal information you provided. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or negatively affect the information’s accuracy.
• Location Information. When you use our Services, we may automatically collect certain equipment-specific information. This includes the general or specific location of your Equipment through GPS, Bluetooth, or WiFi signals. Before we collect or send location-specific information, it is our practice to ask for your consent. Sometimes, your operating system may not allow you to access our website or Services without permission. In all instances, you may withdraw your consent by disabling location features for your Equipment.
• Cookies and automatic data collection technologies. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. Flash cookies are not managed by the same browser settings used for browser cookies. To learn how to manage your Flash cookie settings, visit Adobe's website's Flash player settings page. However, if you disable or refuse cookies, please note that some parts of the Services may become inaccessible or malfunctioning.
• Interest Based Advertising. Please see Interest-Based Advertising above for information on how to opt out of interest-based advertising.

California Consumer Privacy Act

As a California resident, you may have additional personal rights and choices about your personal information (“PI”). Please send any requests you may have in this regard in writing to the address provided below. In your request, please attest to the fact that you are a California resident and provide a current California address for our response. The following information applies to California residents and their rights under the California Consumer Privacy Act of 2018 ("CCPA"). The information below describes our data collection over the last 12 months.

California residents have the right to submit two requests every 12 months for the following information:

• Categories and specific pieces of PI we collected about you
• Categories of sources from which you collected your PI
• Business or commercial purpose for which we collected or sold your PI
• Categories of PI we sold or disclosed about you for a business purpose and the categories of third parties to whom we sold or disclosed it

You have the right to request that we delete certain PI that we have collected about you.

Please note: CCPA considers any disclosure of your information for business purposes, such as "selling." We never sell your information for money or allow outside parties to distribute or utilize it for their own use. However, we share some of your information with trusted partners to improve our website and marketing efforts.

Changes to Privacy Policy

We will post any changes we may make to our Privacy Policy on this page. If any change materially alters how we use or treat your personal information, we will notify you by email to the primary email address specified in your account and/or through a notice posted on our Website or Services. The date the privacy policy was last revised is identified at the top of the page. Please check back frequently for any updates or changes to our Privacy Policy.

Contact Us

If you have any comments or questions about our privacy policy, or to exercise the specified rights above, you may contact us using the Contact Us page on the Website or at:

Building Controls and Solutions

2241 Valwood Parkway, Ste 200

Farmers Branch, TX 75234

214-390-6900

info@building-controls.com

We will respond to your request and, if applicable and appropriate, make the requested change in our active databases as soon as reasonably practicable. Please note that we may be unable to fulfill specific requests while allowing you access to certain benefits and features of our Services.

Sole Agreement

This Privacy Policy, as posted on this Website or elsewhere in our Services, is the sole statement of our privacy practices concerning this Website and our Services. No summary, modification, restatement, or other version of this Privacy Policy, or other privacy statement or policy, in any form, is valid unless we post a new or revised policy.

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